DATE: March 2013 - Helping Our Clients Save Time and Go Green
In the past six months, in CI Times and other communications from Commercial Investigations, we talked about our Volunteer Screening Solutions (VSS). Along with VSS we also introduced our Portal Technology.
Our Portal Technology allows clients to automate their process. One of the benefits of automating your background investigation
process is saving valuable time in a secured online storage space.
The implementation of a background investigations policy can be time consuming and paper driven. It can also bring concerns about
compliance with current regulations and the securing of sensitive data. Some of the steps involved to initiate background
investigations without Portal Technology included:
•Obtaining a hand written consent form from the applicant.
•Entering the applicant information into a website by an authorized person; which includes applicant name, address, Social
Security Number, date of birth and other sensitive information.
•Securing the consent form of the applicant to protect the sensitive information.
Handwritten forms also bring the difficulty of reading the information, potentially inputting incorrect information and going back to the applicant for correct information.
Commercial Investigations’ Portal Technology enhanced background investigations allow our client to have a customized solution for
their background investigations. Some features of using the Portal Technology include:
•Secure, online, completely paperless process with data input directly by the applicant.
•Consent form is digital, eliminating the need to store in a secured environment in house, while being totally available online to
any authorized user as needed.
•Since the data is entered directly by the applicant, this eliminates the need for the authorized user to enter information from the
•The authorized user can immediately view the data entered by the applicant on CI’s website and initiate the background
Portal Technology uses several different methods to protect your information. All information within Portal Technology uses the SSL
(Secure Socket Layer) protocol for transferring data. SSL is encryption that creates a secure environment for the information being
transferred between your browser and CI’s online solution, CIware.
At a high level, SSL uses public key cryptography to secure transmissions over the Internet. In practice, your browser will send a
message via SSL to the servers at CI. CI then responds by sending a certificate, which contains CI’s public key. Your browser
authenticates the certificate (agrees that the server is in fact CI), then generates a random session key which is used to encrypt data
traveling between your browser and the CI server. This session key is encrypted using the CI public key and sent back to the server.
CI decrypts this message using its private key, and then uses the session key for the remainder of the communication.
Secure Socket Layer (SSL) protects data in three key ways:
•Authentication ensures that you are communicating with the correct server. This prevents another computer from impersonating
•Encryption scrambles transferred data.
•Data integrity verifies that the information sent by you to CI wasn't altered during the transfer. The system detects if data was
added or deleted after you sent the message. If any tampering has occurred, the connection is dropped.
Once the background investigation is initiated, our clients receive timely reports, prepared by licensed private investigators. Unlike the
data brokers in the industry, we have human intervention with an investigative approach. Every result is looked at and compared to
personal identifiers received from the applicant via portal entry. We also comply with the Federal Fair Credit Reporting Act by using
the primary source verification option instead of simultaneous notice that the data brokers use.
What that means for the subject of CI’s background investigations and for our clients is that we have searched the primary source of
any data that appears in any search. This leads to nearly 100% positive identification of the applicant to any adverse information
relayed. There is no comparison of this method to simultaneous notice used by other companies. Simultaneous notice is when
database information is relayed to the end user at the same time it is also relayed to the subject. Thus, CI’s clients do not have to do
any additional research once they get the background investigations report. It also protects the subject’s reputation from being
damaged by false positives that are merely only name matches.
Commercial Investigations is proud to offer our high level investigative background searches to all our clients which can now be
enhanced by our Portal Technology. We urge our current clients to upgrade their account with Portal Technology, which is currently
available at no additional charge.
If you have an interest to learn more about our Portal Technology or to simply upgrade your account, please contact us at 800-284-
0906 or email@example.com.